Why Can’t I See My Canvas Course?

There are a number of reasons why you might not see your course in Canvas.

Summer 2022: Canvas v. Blackboard

In Summer 2022, some schools are only partially on Canvas and others are 100% on Canvas. The best way to check where your course will be offered is by logging on to SIS and looking at “My Class Schedule.” You will be able to see whether each of your courses is taught on Canvas or Blackboard and click the link to log in.

Possible Reasons

Once you have confirmed that your course is on Canvas and you are registered, here are the steps to figure out why you might not be seeing it.

  1. Make sure you are registered: Using the directions in the section above (Summer 2022: Canvas v. Blackboard) confirm you are registered for the course and it is being taught on Canvas.
  2. Has the term started: In most cases, faculty publish their courses on the first day of class. (Some instructors might choose to open the course earlier.) Check SIS for “My Class Schedule” to confirm your course start date.
  3. Check if you are enrolled in Canvas Courses:
    1. Log on to Canvas through canvas.jhu.edu
    2. Select “Courses” on the global navigation menu
    3. Select “All Courses” in the panel that appears
    4. Review your courses to see which ones are upcoming and check the published status (yes or no). If a course says “No” under published then the teacher has not published the course yet for students and you will not be able to see it yet.
A screenshot showing the "All Courses" page in canvas. The listed course has "no" under published.
  1. My school requires orientation: Some schools require an orientation course to be passed prior to accessing your academic courses. You will most likely see an orientation on your Canvas Dashboard that you need to complete prior to accessing your academic courses. Check your email for guidance from your school. Once the required orientation is complete, it may take up to 24 hours for you to have access to your academic courses.
  2. The term started and I still can’t see my course: A course is not visible to students until the instructor manually publishes the Canvas site. If the term has already started, you are registered for the course, and you have completed step 3 above, then reach out to your instructor and ask if and when they will publish the course.
  3. I can’t see my course on my dashboard: You can’t see your course on your dashboard, but you do see it under all courses (following Step 3). It should show up on your dashboard once it is published; however, you can manage what courses show on your dashboard by following the Canvas guide on customizing my Courses list.

If this guide did not answer your questions, please contact your division’s help and support.