Faculty Canvas Support by Division or School

Please use the following table to contact the applicable help contact information for any support needs based on your school or division. Additionally, the School of Public Health’s LMS CoursePlus and Center for Talented Youth’s Moodle continue to be used by those divisions and they support them directly.

School/Division Faculty/Staff Support Contact 
Advanced Academic Programs (AAP) Online faculty have 24/7 access to Help Desk support: 
Call our toll-free help desk at (844) 417-0874
Chat with the help desk now
Email: [email protected] 
Carey Business School 24/7 technical help for Carey courses, for immediate support:
Call toll-free: 877-379-5788
Chat: Chat Support Link
Email: [email protected]
Krieger School of Arts and Sciences (KSAS) Email [email protected]
Peabody Institute Select Canvas Support at the Peabody IT Service Desk 
School of Advanced International Studies (SAIS) Website: https://edt.sais.jhu.edu
Email: [email protected] 
Phone: 202.663.5959 (9 am to 5 pm ET, Mon-Fri)
School of Education (SOE) Email: [email protected]
Call our 24/7 help desk: 877-211-3095
School of Medicine (SOM) Email: [email protected]
School of Nursing (SON) Course Support:  [email protected] 
SON Help Desk:  [email protected] 
Phone: 410-614-8800 
After-hours Support: Chat After Hours
Phone: 877-379-4609 
Whiting School of Engineering (WSE) Website: Access Support Resources
Email: [email protected] 
Faculty Canvas Support by Division or School

Faculty or staff not affiliated with one of the divisions should direct their questions to the JHU Canvas Support Form.